The General Conditions of Sale are based on Italian law and specifically by legislative decree no. 206 of 6 September 2005 (Consumer Code) with specific reference to the regulation of distance contracts and legislative decree no. 70 of 9 April 2003, regarding some aspects concerning e-commerce.
For any dispute concerning the validity, interpretation, or execution of the General Conditions of Sale, the court of jurisdiction will be the area in which the consumer is resident or domiciled.
These terms and conditions (the "General conditions") govern the terms and conditions for sale of products marketed by OGGETTI DAL MONDO (the "Products"). All contracts for the sale of products by OGGETTI DAL MONDO to third parties (the "customer") are governed by these terms and conditions, which form an integral and substantial part of each proposal, order and order confirmation of purchase of the products.
The terms of sale applicable to your order are those in force on the date of the order.
1. Products: prices and features
a) Unless otherwise indicated, the prices of the products published by OGGETTI DAL MONDO are VAT inclusived. Product prices from time to time, published by OGGETTI DAL MONDO, cancel and replace earlier and are subject to availability of products as unique pieces.
b) The technical and functional features of products published by OGGETTI DAL MONDO through its promotional messages are those communicated by the respective artisans. OGGETTI DAL MONDO assumes no responsibility for the accuracy and completeness of such information. All specifications and prices are subject to change without notice.
c) Products that are not provided in evidence, only for sale. The customer is responsible for choosing the products ordered and for the correspondence and conformity of specifications from the craftsman to her/his needs.
a) All purchase orders sent to OGGETTI DAL MONDO must be completed in their entirety and must contain all the elements necessary for the correct identification of products ordered. Each order sent to OGGETTI DAL MONDO constitutes a customer contract proposal and, therefore, will be binding for OGGETTI DAL MONDO only if confirmed for acceptance by the customer. Check-out and sending by OGGETTI DAL MONDO amounts to confirmation and acceptance of the same.
b) OGGETTI DAL MONDO reserves the right not to accept incomplete orders. In case of non-execution of the order by OGGETTI DAL MONDO (if it is due to unavailability of the products ordered by the customer) OGGETTI DAL MONDO will soon inform the customer, by refunding the amount they already paid in respect of the supply was not executed.
c) Delivery follows upon receipt of payment (including courier costs) according to the method of payment chosen by the customer among the options listed on the Web site.
3. Right to withdraw.
According to the Decree of 22 May 1999, n. 185 "implementation of Directive 97/7/EC on the protection of consumers in respect of contracts distance. The client (if you qualify as a "consumer" according to article 1 letter b) of Legislative Decree 22 May 1999 n. 185) has the right to cancel the contract and return the ordered products, without penalty and without giving any reason, within 10 (ten) working days from the receipt of the products.
Warning: Custom items ordered by the customer do not enjoy this right, because considered created ad hoc.
(a) Right of withdrawal shall be exercised by the customer, under penalty of forfeiture, by sending an email to: firstname.lastname@example.org, within 10 (ten) working days from the date of receipt of Products purchased.
(b) It is an essential condition for withdrawal from the contract by the Client that the Products to be returned are integral and undamaged. Specifically, the Products shall not have been used, worn, washed or damaged; the identification label shall still be attached to the Products with the disposable seal. This also applies to the various composition and care labels. Returned products shall be sent to OGGETTI DAL MONDO in a single shipment and shall be returned using the same packaging to the following address:
OGGETTI DAL MONDO
Via MARCONI 51,
71030 CARLANTINO (FG)
We will not accept returns with payment of shipping to delivery.
c) Upon receipt of the products (and verified their integrity) OGGETTI DAL MONDO, within 30 days of receipt of notice of withdrawal, will credit the customer, by bank transfer, the cost of returned products (as stated in the receipt), holding, if necessary, the amount of postage that will remain permanently at the customer's expense. The customer will promptly provide the Bank on which to obtain the transfer (code ABI, CAB, account number).
4. Policy of treatment and protection of personal data (privacy)
As far as concerns fulfilment of conditions concerning the processing and treatment of the personal details of the Client and the relevant purposes for the treatment of same, please see the policy statement on this link.